Inciting Event

My desire for better information organization comes from experience. Specifically, events that span document types in disparate storage systems. For example, a car accident or medical issue with tax implications.

For a car accident, I might have:

  • Pictures of the damage.
  • A copy of my auto insurance policy.
  • Contact information for: the other driver, the repair shop, etc.
  • A police report.
  • Notes about time, date, and state of the repairs or claim.
  • Links to online resources such as insurance forms.

That information might be stored in:

  • My smartphone's photos and/or backed up online.
  • PDFs.
  • Entries in my phone's addressbook.
  • Email.
  • Text files or an online note taking app (like Evernote or Microsoft OneNote).
  • Browser bookmarks.

Using that many information repositories is a terrible user experience.

Not only do I have the stress of the event and repairs, but now I have to remember where I stored some critical piece of information or find it on demand (no easy task).

I think we can do better. And that belief is what triggered my interest in personal information organization and systems to support that organization and usability.